Information Services

Person handing a flyer or brochure to another person at a table with colorful pamphlets and booklets.

What It Is:
Front-line support from our street-front office. Volunteers offer help, directions, resource referrals, and distribute community safety materials. We’re also a safe place for lost & found, public questions, or safe exchanges.

Why It Matters:
We connect people to local resources while being a welcoming face in the neighbourhood. We also host the Neighbourhood Police Officer (NPO) to support safe and approachable community policing.

Volunteer Patrols

Two volunteers in yellow jackets standing on a city street, with a car and a person on a bicycle in the background.

What It Is:
Volunteer teams patrol the neighbourhood on foot, acting as an extra set of eyes and ears for the community. They report safety concerns, connect with businesses and residents, and document issues like discarded needles, graffiti, or suspicious activity.

Why It Matters:
Foot patrols promote visibility, reduce risk, and build trust. Observations from patrols help shape long-term safety strategies and make the area feel more cared for and connected.

Road Safety

Speed limit sign indicating a maximum of 30 km/h, a digital speed display showing 74, an orange traffic cone, and a sign stating the community police have just clocked speed.

What It Is:
In partnership with ICBC and the VPD, we run education campaigns and programs like:
- Speed Watch
- Cell Watch
- Transit & Pedestrian Pop-Ups
- Project 529

Why It Matters:
These initiatives reduce speeding, phone use while driving, and bike theft—making streets safer for everyone, especially pedestrians and cyclists.

Community Cleanups (CPTED)

Group of seven diverse people holding garbage bags during a cleanup event near a city waterfront with tall buildings in the background.

What It Is:
Volunteer cleanups tackling litter, graffiti, and needles using CPTED principles—clean and active spaces are safer spaces.

Why It Matters:
Visible care reduces crime! Cleanups improve safety, boost neighbourhood pride, and give residents a hands-on way to make an impact.

Outreach & Engagement

Crowd of people browsing market stalls with red canopies on a city street on a sunny day

What It Is:
Pop-up booths, event tabling, community collaboration, and volunteer drives. We meet people where they are—at festivals, markets, and on the street.

Why It Matters:
We stay visible and accessible. Outreach builds trust, spreads awareness of our programs, and strengthens local partnerships.